E-LOC IN DETAIL.
Integrated: The e-Loc electronic trolley storage lock is integrated into the systec ergoNext handle. It is a hybrid solution; the lock can be opened electronically or, as usual, with a coin.
Contactless: As with contactless payment, the smartphone is placed briefly on the handle. The signal transmitted via NFC unlocks the mechanism, and the customer can take the cart.
Bonus: Bonus points or digital coupons are sent directly to the smartphone as a “reward” to motivate customers to return the cart.
Motivation: The customer is motivated to stay in the cart because, for example, they receive digital bonus points or coupons, and this is part of a customer loyalty program. You can also match the cart return with a marketing action or program. Using the application, various projects, including socially useful ones, can be scheduled and monitored. In the end, everyone benefits: the customer who brings back the shopping cart knowing they are doing something useful/good, and the merchant who, in addition to being able to communicate directly with the customer, will always have an orderly parking lot.